Six week body makeover

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Customer Care and Support

6 Week Body Makeover is dedicated to providing outstanding customer service, care and support.

If you have questions or comments regarding our products, shipping, billing or your order please contact our Customer Care Center. Makeover, our goal is to provide the very best products and support in the most professional and courteous manner. We welcome all suggestions on how to improve both our products and customer care.

Telephone: Call our Customer Care Center at 1-888-776-8432, 8:00 a.m.- 5:00 p.m. PST, Monday through Friday, and one of our Customer Care Representatives will help you with the information you require.
Email: You can send us an email at customercare@provida.com. We will usually respond to your request within 2 business days of receipt of your inquiry.

6 Week Body Makeover Community

To help you reach your weight loss goals as fast as possible, Provida Life Sciences has created the 6 Week Body Makeover Community. You’ll receive FREE unlimited access to program-specific, personal, and profes- sional support that will guarantee your success with the body makeover program.

Lose up to 30 lbs. in 6 weeks - start your makeover today! Try it risk free

Privacy Policy

www.try6weekbody.com, www.try6week.com, and www.mybodymakeover.com, (the "Sites") are owned by Provida Life Sciences. The following discloses our information gathering and dissemination practices for the Sites. This privacy policy only applies to transactions made, and data gathered, on the Sites and does not apply to any other web site or offline point of contact between Provida Life Sciences and its consumers.

CHANGES TO THE PRIVACY POLICY

We reserve the right to change the terms of this Privacy Policy. Since any changes will be posted on this page, we encourage you to check this page regularly. Your continued use of the Sites following any changes to this Privacy Policy will constitute your acceptance of such changes. This privacy policy was last revised on August 10, 2010.

YOUR IP ADDRESS

Each time you visit the Sites, our web server automatically collects your IP address and the Web page from which you came. Your IP address is used to help identify you and to gather broad demographic information about you. We also use your IP address to help diagnose problems with our servers, to administer the Sites, and to better serve you while visiting the Site.

COOKIES

The Site uses cookies to keep track of your purchases and other activity on the Sites in order to enhance your experience on the Sites.

A "cookie" is a small data file transferred by a website to your computer's hard drive. Accepting the cookies used on the Sites does not give us access to your personal information, but we may use the cookies to identify your computer. Cookies are typically classified as either "session" cookies or "permanent" cookies.

"Session" cookies do not stay on your computer after you leave our website or close your browser. The aggregate information collected permits us to analyze traffic patterns on our site. This can enable us over time to provide a better experience on our site by improving content and making our site easier to use.
"Permanent" cookies are those that remain on your computer. They are used to facilitate shopping, personalization and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on Web pages where a login is required. "Permanent" cookies can be manually removed by the user.

Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of the Site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how to adjust your cookie preferences at the following websites:

INFORMATION WE COLLECT FROM YOU

While you are on the Sites we may collect personal information from you. Personal information may include information you provide to us while registering with the Sites, making purchases, or as otherwise requested on the Site, such as your name, address, phone number, and email address. Personal information may also include information we gather about you while on the Site such as your purchase history. If you place an order with us, our order forms require that you provide financial information (like your credit card numbers) as well. We may also collect demographic information that you provide to us such as your zip code, age, or income level. Nowhere on the Site do we knowingly collect personal information from children under the age of 13.

HOW WE USE PERSONAL INFORMATION

We will use your personal information for customer service, to provide you with information that you may request, to customize your experience on the Sites, and to contact you when necessary in connection with transactions entered into by you on the Site. We may also use your personal information for internal business purposes, such as analyzing and managing our business. We may also combine the information we have gathered about you with information from other sources. We may use third parties to help us operate our business and the Sites or administer activities on our behalf, such as order fulfillment. We may share your information with these third parties for those limited purposes. Unless you tell us not to, we may also use your personal information to contact you about offers or promotions from Provida Life Sciences and selected third parties we think you would be interested in. If you do not want to receive this information, indicate that we may not do so at the point where you give us your personal information. If you change your mind later, email us at customerservice@provida.com or call 1-877-PROVIDA. Please note that changes to your preferences may not be effective immediately.

We may also share your personal information with selected third parties so that you may receive special offers and promotions from them, unless you opt-out. If you would like to opt-out of our sharing your personal information with those third parties, indicate that we may not do so at the point where you give us such personal information or email us at customerservice@provida.com or call 1-877-PROVIDA. Please note that changes to your preferences may not be effective immediately.

Your personal information may be passed on to a third party in the event of a transfer of ownership, assets or the bankruptcy of Provida Life Sciences. We may also disclose specific information when we determine that such disclosure is necessary to comply with applicable law, to assist in a fraud protection or investigation or to protect the interests or safety of Provida Life Sciences or other visitors to the Sites.

HOW WE USE FINANCIAL INFORMATION

Financial information is used to bill you for products and services. By making a purchase on the Sites, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction.

HOW WE USE DEMOGRAPHIC INFORMATION

We use demographic information to tailor the Sites to the interests of our users. Demographic information is shared with advertisers only on an aggregate basis so that they can tailor their advertisements to the appropriate audience. Demographic information may also be shared with other third parties on an aggregate basis.

OTHER SITES

The Sites may contain links to other Web sites. We are not responsible for the privacy practices or the content of such Web sites or for the privacy policies and practices of other third parties.

OUR SECURITY PRECAUTIONS

The Sites have security measures in place to protect against the loss, misuse and alteration of the information under our control. We use industry standard technology to protect the security of your information. We encrypt all of your personal and financial information and use our best efforts to prevent it from being read or intercepted as the information travels over the Internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.

ACCESSING YOUR INFORMATION

Provida Life Sciences gives you the opportunity to modify or remove personal information that you have provided to us. You may do so by emailing to us at customerservice@provida.com or call 1-877-PROVIDA

Changing or deleting your information or otherwise opting-out of receipt of communications from Provida Life Sciences or third parties will change or delete the data only in our database for purposes of transacting future business on the Sites and for managing future communications from Provida Life Sciences and third parties. These changes and deletions will not change or delete information already collected as part of a particular purchase in our transactions database which may have already been shared with third parties, all as provided above in this Privacy Policy. You will need to contact third parties who may contact you directly to change your preferences or your personal information that they may be using to contact you.